Insights

Insights from the future of AI.

Why the next wave of business software will act, not just respond.

Latency, prosody, and turn-taking — the three variables that decide whether a voice agent gets hung up on.

How AI turns a messaging app into a 24/7 revenue engine.

The org chart is being redrawn. Here's how leading teams are splitting work between people and agents.

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Weekly notes on AI agents, automation, and the AI-first business — nothing else.